Online poker rooms are ramping up anti-fraud efforts and blocking accounts of unfair users who abuse multi-accounting—creating multiple profiles on the same site. To speed up detection, most sites require mandatory identity checks. In this guide, we’ll explain how to complete the verification process at RedStar. If you still have questions afterward, you can ask them on our forum.
Verification Conditions at RedStar
RedStar’s official website clearly lists the situations when you’ll be asked to verify your identity. You’ll need to submit documents once your total deposits reach €2,000. Security may request verification earlier. If you’d like to verify proactively, the option is available as soon as you create your account.
You can start playing right after making a deposit. This is convenient for micro-stakes players who don’t want to upload documents right away. Verification is only required once you exceed the threshold.
Note: use your real information when registering, as you may be asked to provide a passport photo even if your total deposits barely exceed €100.
Required Documents
You can only create a poker account if you’re of legal age. To pass mandatory ID verification (KYC) process at RedStar Poker, you’ll need one of the following documents:
- National ID card or driver’s license
- International passport
Make sure all details are clearly legible and the photo is clear and well-lit. Good lighting is essential to avoid dark images. Take several shots and choose the sharpest one. Avoid shadows and glare on the document.
You must also confirm your residential address. RedStar accepts players from quite a few countries, so the following documents are suitable for proof of address:
- A paid utility bill in your name, no older than 3 months.
- A bank statement showing your full name and residential address.
In most banks, you don’t need to visit a branch — statements can be obtained online and sent to your email. The poker room usually won’t require a different version, but if there are issues, simply print the file and take a photo of the document. Also make sure your postal address and phone number match those on your account profile and documents.
If you’re wondering how long it actually takes, RedStar Poker states that identity checks take up to 24 hours on business days. If files are submitted on a weekend or public holiday, your verification will be processed the next business day. Once it’s complete, you’ll receive a confirmation e-mail at the address you used during registration.
But before you verify, you’ll need to create an account. Go to the RedStar Poker website and complete the form. Provide:
- Username.
- Full name.
- Date of birth.
- Residential address.
- Postal code.
- Create a password.
- Carefully read and accept the room’s Terms & Conditions.
- Enter a promo code if you have one.
Note: We recommend using our promocode GTEN to get access to the private freeroll and other bonuses.
Rules and Tips
What you should do if you fail to pass verification or receive a request for additional documents:
- Send support a complete document package along with a brief cover note. For example, if you’re not the owner of your apartment and utility bills aren’t in your name, say so. Make sure that the address on your bank statement matches the registration in your passport. If you’re renting, include your lease agreement showing your full name.
- Provide your internet service bill. These are often issued to the actual subscriber at the residence.
- If you entered an address during registration that you can’t verify, tell that to the support team directly. They will allow you to update the data and verify a different address.
If you encounter verification not working errors in your account, recheck file formats/size, resubmit clearer images, and contact support to confirm your case is in process.
In case of disputes, avoid the following:
- Being rude to RedStar Poker staff. It won’t help — only slows down communication and verification.
- Trying to play on sympathy. Even if support understands your situation, they must follow strict procedures.
- Forging documents. If RedStar’s security team detects fraud, your account will be frozen. This can also result in losing all funds on balance.
Overview of Poker Sites and Current Promotions
On GipsyTeam, we feature reputable online poker rooms with strong track records worth your attention. Read the descriptions, check reviews, compare options, and pick the room that fits your needs.
If you’re just starting out, VangPoker, RedStar Poker, or CoinPoker are solid choices. All of them offer real-money games. New accounts come with valuable bonuses. When you register through GipsyTeam, you’ll also unlock extra promotions, such as:
- A €25 gift from RedStar Poker. You’ll receive it after your first deposit, and you can put it straight into play.
- A weekly freeroll for 100 USDT on CoinPoker. The tournament runs every Sunday at 13:30 EST. All participants enter a leaderboard, and at the end of month the top three players split extra $350.
You’ll find the full list of current offers in GipsyTeam’s dedicated promotions section.
If you have any questions about online poker, message our free support team. We’re available 24/7, seven days a week. We’ll help you create an account, explain how to pass verification, and show you how to access freerolls and other promos. Reach out via any popular messenger.
- Increased rakeback and personal bonuses
- Help with deposits and cashouts
- Access to mobile applications
- Solving problems with accounts
- Technical support
- Questions about the site and forum
