Whether you want to close your account or simply need a break from the game, we will walk you through everything you need to know. This guide covers how to delete your Black Chip Poker account, suspend it temporarily, or self-exclude entirely, as well as highlight alternative rooms worth checking out.

Responsible gambling tools are standard practice across the industry, and Black Chip Poker is no exception. The room allows players to restrict their access if they feel their play is becoming problematic or their losses are getting out of hand.

To temporarily suspend your access or permanently close your Black Chip Poker account, contact Customer Support from the email address registered on your account. In your message, include your username and (for time-based breaks) the exact timeframe you want. Support is available via support@blackchippoker.eu.

The contact window is currently only available on the .eu domain

The site currently offers a contact form and a virtual assistant on the .eu domain, though the official FAQ still lists live chat as available. Response times may vary. A few things to keep in mind:

  • If you request a permanent account closure, support will ask for written confirmation to complete the process.
  • Email support may take time to respond, so the account won’t be disabled until an agent reviews your request and receives your written confirmation. WPN is not responsible for losses incurred while the request is being processed.
  • If you permanently close the account, you may be immediately removed from any open tables or tournaments you’re currently seated in.
  • The freeze applies only to the skin whose support team you contact.
  • After a time-based self-exclusion ends, you may need to contact Customer Service to re-enable access.
  • Any new account you create will be automatically blocked.

Responsible gambling options aren't limited to time-based restrictions. You can also limit access to specific products — for example, blocking the casino while keeping your poker access intact.

You can also initiate a suspension directly from the Black Chip Poker client. Go to Settings → Responsible Gaming, select the product and timeframe. Note that a permanent self-exclusion cannot be reversed — once done, the account cannot be reactivated.

4.6
Black Chip Poker is one of the flagship skins on the Winning Poker Network, with a player pool that skews heavily toward North America and the biggest action during US evening hours. The room offers the full core lineup — NLHE cash, Omaha variants, a packed MTT schedule, Blitz fast-fold, and Spinz jackpot sit-and-gos — plus lobby formats like Bomb Pots that change the dynamic compared to standard ring games.
Promo code GT
GTCOM
copy
Copied
Registration

Once you've decided to close your account, you may also want to remove the desktop client entirely. There are several ways to remove the client from a Windows machine:

  • Via the Start Menu. Click the icon next to the OS logo to open the program list. Find the poker client, right-click the name, and select "Uninstall." Confirm in the pop-up window.
  • Via Control Panel. Open Control Panel, navigate to Programs and Features, search for Black Chip Poker, and follow the same uninstall process.
  • Via System Settings. Type "Settings" in the Start menu or press Win + I, then follow the steps above.
On some versions of Windows, the "Uninstall a program" option appears directly in the main menu

While Launchpad is the standard method for removing apps on macOS, it only works for App Store downloads. For the Black Chip Poker client, use Finder instead:

  1. Open Finder.
  2. Go to the Applications folder.
  3. Locate the client manually or use the search bar.
  4. Click the file once, then press Cmd + Delete.

Alternatively, drag the file to the Trash and empty it.

Black Chip Poker is part of the Winning Poker Network (WPN), which includes several other skins. For players looking for a well-rounded WPN experience, PokerKing stands out as the network's flagship room. It offers wide payment method coverage, including various local and international banking options, as well as cryptocurrency deposits. Cash game tables run consistently across low and mid stakes, and there's a solid tournament schedule for all buy-in levels. Active grinders can also earn extra rewards through regular leaderboards and rake races.

4.7
The flagship room of the Winning Poker Network, with player-friendly terms for poker players from Europe, Asia, andy. It stands out for strong traffic at low and mid stakes in cash games, regular high buy-in tournaments, and weekly rake races. WPN accepts players from the United States. The best time to play is in the evening and night time UTC.
Overview of PokerKing Registration

Players can also create accounts at a number of other reputable rooms. Our dedicated review section covers the most trustworthy options in detail, including:

  • Deposit methods
  • Registration process
  • Support channels
  • Current promotions
  • Available game types
  • Download and uninstall instructions
  • Verification requirements
  • FAQ
  • Player reviews
  • Our editorial rating

Before signing up and making a deposit, it's worth taking a close look at a room's promotions — paying attention not just to the size of the welcome bonus, but also to the wagering requirements.

As a quick comparison: some rooms offer larger welcome bonuses in absolute dollar terms, but come with tight 30-day playthrough windows — like TigerGaming within the Chico Network. Others may offer a smaller bonus but give you up to 90 days to clear it. If you're grinding lower stakes, that extended timeframe can actually make the smaller offer the smarter pick — you'll have a realistic shot at unlocking the full amount rather than racing against the clock.

1
TigerGaming is a poker room on the Chico network, popular with American and Canadian players. TigerGaming Poker is a network targeted at the needs of recreational players and this is reflected in its software and promotions. TigerGaming offers new players a sign up bonus of $1,000 as well as free tickets, prize leaderboards, and bad beat jackpots.
Overview of TigerGaming Registration

For help registering at any of these rooms, our 24/7 support team is available around the clock. They can assist with account setup, bonus activation, and even invitations to private tournaments.

FAQ

Q: How do I delete my Black Chip Poker account or set up a suspension?

A: Email support@blackchippoker.eu or use the contact form on the .eu domain. State whether you want a temporary freeze or to permanently delete your account.

Q: Is there a deposit bonus for new players?

A: Yes — new players are eligible for a 100% match bonus up to $2,000.

Q: Does the cashier support cryptocurrency?

A: Yes. Black Chip Poker supports over 60 cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and Tether.

Q: Is there a dedicated desktop client?

A: Yes — the client is available for both Windows and macOS.

Whether you're just getting started or looking to sharpen your game, GipsyTeam has you covered. Our library includes guides on how to learn poker from scratch, breakdowns of the most popular poker variants and how they differ, and recommendations for the best real-money platforms available today.

You'll find everything from hand rankings and how to build strong combinations — including the straight flush — to tips on where it's easiest to start playing online. We also keep you up to date on the latest offers from rooms like UP Poker and CoinPoker.

All reviews, how-to guides, and poker room roundups are organized in a dedicated section on GipsyTeam — making it easy to search, compare, and find the right platform for your game.