Reliable customer support is a strong argument in favor of any poker site. The faster and more effectively a company’s reps work, the better its reputation. Let’s break down how Sportsbetting Poker support works, if they have a phone number or a live chat, and talk about other means of getting assistance.
Sportsbetting: Key Poker-Site Details
Sportsbetting Poker is part of the Chico Poker Network. The site has been operating since 2011. The company’s core business is sports betting and online casino.
The room’s biggest advantage is that it accepts players from the United States. U.S. players often combine relatively modest skill levels with strong spending power, so they’re always welcome at the tables. After the “Black Friday” crackdown, U.S. players were shut out of most sites — Sportsbetting Poker is one of the few exceptions. Other strengths of the brand include:
- User-friendly software. There are many options in the settings — switching the stack sizes to big blinds, assigning custom hotkeys, modifying the appearance of the table, turning off sounds and animation, enabling Run it Twice, saving betting profiles, etc. The Desktop version of the application allows you to open as many as 8 tables simultaneously, while the Mobile version only 4.
- Full Ring is still a popular format. During the early years of online poker, when the majority of users were recreational, 9-handed tables dominated. Later on, 6-max (6-player) became more common than Full Ring. Some poker rooms went so far as to remove 9-max tables from their lobbies. On Sportsbetting, however, Full Ring games continue to attract a large number of players.
- The minimum limit for Cash Games in the Chico Network is NL10. It is the lowest possible stake available for the majority of recreational players. However, since the minimum for Chico Network lobbies is NL10, amateur players lose money faster due to bigger mistakes.
- Loyalty Program. In December of 2025, Sportsbetting Poker introduced its new loyalty program. This rewards players with 10% rakeback. Before, Chico Network did not have any form of loyalty program.
- Crypto Support. You can both deposit and withdraw funds using 15+ cryptocurrencies, such as Bitcoin, Ethereum, Litecoin, Ripple, and Tether.
- Hand statistics. You can view hand statistics while playing by importing the hands into Hand2Note, then viewing a HUD directly. If you want to import your hand statistics into PokerTracker 4 or Hold'em Manager 3, you'll need to purchase Chico Converter. In addition to trackers, converters, and other useful tools for poker, you can purchase all of these types of software in the GipsyTeam Shop.
Unfortunately, the main drawback of the room is the extremely low traffic. According to player counts from January of 2026, Chico Network does not fall within the top 10 poker networks globally. Therefore, to find sufficient numbers of tables to play, you will likely need to modify your play schedule. It is most profitable to play during the evening hours UTC.
Chico Network supports three formats of poker: No-Limit Hold'em, several Omaha variations, and Chinese poker. The room supports all three standard formats: Cash Games, Tournaments, and Spins. Let's take a closer look at each type of game.
Cash Games. The most popular lobby section. The stakes range from NL10 to NL1000. Besides traditional cash games, Chico Network has Straddle tables and Boost fast poker. Although Boost fast poker is relatively unpopular, only the NL10 format consistently has a reasonable number of players. All cash tables in the network participate in a jackpot promotion.
Tournaments. The largest guaranteed prize pool for a regular scheduled tournament in the Chico Network is $150,000 and requires a $109 buy-in. The majority of the remaining schedule is designed for low- and mid-stake players. The lowest buy-in price in the lobby is $1.10, and the highest is $215. Beyond the regular daily schedule, the Chico Poker Network also runs occasional tournament series — for example, COPS — where the combined guarantees can reach several million dollars and buy-ins may be higher. Recently, Chico Network started hosting some unique freerolls. To gain entry to these, you need to generate a certain amount of rake. A single ticket to a $500 GTD freeroll can be earned for generating $10 in rake.
Spins. On Chico Network, they call them Windfalls. There are several different buy-in prices from $0.25 up to $30. In addition to the normal NLHE Spin format, Chico Network also hosts "Pineapple" Spin tournaments.
How to Contact Poker Room Support
If you have problems, need to receive a payout quickly, or have unclear verification questions, contacting customer support can solve your problem quickly. Below is information on how to reach out to the representatives of Sportsbetting:
- Open the room's official website. Depending on your internet provider and/or current regulations, you may encounter blocked access; using a mirror link should resolve this issue.
- At the lower right corner of the home page, locate and click the blue icon.
- Choose Send us a message button in the pop-up window.
- Type in your request. You can attach files or a short GIF video.
Although Live Chat is the fastest method of receiving support, it is not the only method. Support responds via Email to the address poker@sportsbettingcs.ag. There is a customer service number: 1-888-843-9027.
You can also contact GipsyTeam's free support service. Support works 24/7. Staff members reply to requests through Live Chat, Skype, Telegram, and Discord.
- Increased rakeback and personal bonuses
- Help with deposits and cashouts
- Access to mobile applications
- Solving problems with accounts
- Technical support
- Questions about the site and forum
Players interested in learning more than just how to address the SportsBetting Poker support team to become more successful can explore a variety of additional poker tournament-related topics. Understanding how payments work after reaching ITM (In the Money) in online poker tournaments, studying MTT poker structures, and reviewing a comprehensive breakdown of poker tournaments can help increase your ability to make decisions.
