CoinPoker is the largest blockchain-based poker platform as of today. The technology enables maximum transparency and fair play. The client is stable and light on system resources, but users may occasionally run into issues and problems. Here’s what to do if CoinPoker is not working on your computer or smartphone.

Table design in the desktop client

There may be several reasons — server-side technical issues, an unstable internet connection, or browser errors. Your ISP could also be blocking the website. Try accessing the website from a different browser or device. If that doesn’t help, you can likely rule out the third cause.

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The most common reason is an incorrect login or password. Make sure your keyboard is set to the English layout. If you use a password manager, double-check the stored credentials. If the obvious fixes don’t help, use the account recovery option when CoinPoker is not working for sign-in.

Password change feature on the login screen

How to reset your CoinPoker password:

  1. Launch the app on your PC or smartphone.
  2. Under the login form, click the Click here button next to Forgot Password.
  3. In the pop-up, enter the email address linked to your account and click Reset Password.
  4. Open the email from the room and follow the link. On the page that loads, set a new password.

Creating a CoinPoker account takes 5–10 minutes. First, download and install the desktop client from the official website. On first launch, fill out a short form — name and nickname, email address, and password. CoinPoker does not require identity verification (KYC). Available games include:

  • Multi-table tournaments with buy-ins up to $10,000. MTTs cover all popular formats — classic freezeouts, PKOs, rebuys, and turbos. There are daily freerolls and various satellites. If you register by following our site’s instructions, you can play a private weekly GipsyTeam freeroll with a boosted prize pool.
  • Cash games — NLHE and PLO. Stakes start at $0.01/$0.02. During evening and night hours in UTC, tables run as high as NL1K at 19:00 UTC / 14:00 EST; 22:00 UTC / 17:00 EST
  • Spins with buy-ins from $0.25 to $100.

Deposits and cashouts on CoinPoker are crypto-only. The cashier supports USDT, CHP, ETH, BTC, BNB, and POL. Limits depend on the coin you choose.

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Founded in 2017, CoinPoker is a cryptocurrency-only online poker room supported in several languages including; English, Spanish, Portuguese, Italian, Russian, Chinese, Japanese, and Vietnamese. While CoinPoker doesn’t prohibit users from any specific country, users are advised to ensure that the country they are residing in allows online gambling.
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Registration

CoinPoker’s welcome offer for new players is generous — a 150% first-deposit bonus from $10 up to $2,000. The minimum deposit to activate is $10. The bonus releases in 10% parts and effectively returns 50% of your rake while clearing. You have one month to complete wagering.

The room also runs a loyalty program that pays a fixed 33% rakeback every week. All formats are eligible. Rewards are credited in the room’s native token, CHP.

Go to the poker room’s website and click the red Download button. Your device type will be detected automatically and the appropriate version will start downloading. Installing CoinPoker works like any other program: open the downloaded .exe, choose the path, and click Next. After installation, a shortcut will appear on your desktop and in the Start menu.

CoinPoker installer on Windows

How to install CoinPoker on Android:

  • The app is not available on Google Play. Download the APK from the official website.
  • In your phone settings, allow installation from unknown sources if you haven’t already.
  • Run the APK file and tap Install. If you face a CoinPoker app not working scenario during installation, re-download the APK and retry after clearing your browser cache.

As for the iOS users, at the time of writing, there is no iPhone client. The official site mentions that an App Store release is coming soon.

On Windows, CoinPoker may stop working for many reasons, including compatibility issues, driver errors, antivirus restrictions, an unstable internet connection, or incorrect firewall settings.

What to try on PC:

  • Install the latest OS updates and the newest CoinPoker client version.
  • Reset your firewall settings to default.
  • Run the client as an administrator.
  • Temporarily disable your antivirus.
  • Fully uninstall and reinstall the room’s software.

If you can’t fix the problem yourself and the app is still not working, contact support. You can use the feedback form on the website. CoinPoker representatives are also active on social media — X, Telegram, and Discord. CoinPoker support operates in English. For help in English, contact GipsyTeam support — our specialists are online 24/7 in popular messengers. If recurring errors or persistent problems continue, share screenshots and timestamps to speed up troubleshooting.

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  • Increased rakeback and personal bonuses
  • Help with deposits and cashouts
  • Access to mobile applications
  • Solving problems with accounts
  • Technical support
  • Questions about the site and forum
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We invite you to learn more about poker. On our site you’ll find materials useful for both beginners and experienced players. You’ll learn how to play poker and which platforms offer the best value for real-money play. We also recommend reading reviews of popular rooms like GGPoker and VangPoker, and if you’re interested in club-based poker, check out KKPoker and PPPoker articles.